Phone:
(701)814-6992
Physical address:
6296 Donnelly Plaza
Ratkeville, Bahamas.
Refund Policy
At RenovateResource, we are committed to providing our customers with exceptional service and products for their home repair needs. If you are not satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
1. Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
2. Refund Process
If you meet the eligibility criteria outlined above, you can initiate the refund process by following these steps:
3. Exclusions
Please note that certain items are not eligible for refunds, including:
4. Shipping Costs
Unless the item(s) received were damaged or defective, shipping costs for returning the item(s) are the responsibility of the customer. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the item(s).
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may request photo evidence of the damage or defect to expedite the resolution process.
6. Contact Us
If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer service team at [contact@renovateresource.online]. We are here to assist you and ensure your satisfaction with every purchase.
Note: This refund policy is subject to change without prior notice. Please refer to the latest version of our refund policy on our website for updates.